{
    "componentChunkName": "component---src-templates-page-js",
    "path": "/privacy-policy",
    "result": {"pageContext":{"story":{"id":"storyblokentry-74141098-default","name":"Privacy Policy","slug":"privacy-policy","field_component":"page","full_slug":"privacy-policy","content":"{\"bg\":\"\",\"lg\":\"\",\"md\":\"\",\"_uid\":\"67a2a486-62bd-42aa-95c2-963bebf07fed\",\"body\":[{\"_uid\":\"fc91a918-c3f5-46ac-a0e3-bc791611f34c\",\"block\":[{\"_uid\":\"d30de7f9-fb0e-4a41-83e4-ea1b943d9711\",\"block\":[{\"_uid\":\"c55091a8-7275-4041-9007-0ec21d51e678\",\"color\":\"white\",\"title\":\"Privacy Policy\",\"variant\":\"hero\",\"alignment\":\"left\",\"component\":\"title\",\"font_weight\":\"700\",\"lg_alignment\":\"\",\"md_alignment\":\"\"}],\"component\":\"container\"}],\"image\":{\"id\":2924406,\"alt\":null,\"_uid\":\"cd9f466a-b815-4275-8dc1-b080f43e6ded\",\"name\":\"\",\"focus\":null,\"title\":null,\"filename\":\"https://a.storyblok.com/f/123282/1920x1280/e6d4caf45e/shutterstock_1184175646.jpg\",\"copyright\":null,\"fieldtype\":\"asset\"},\"height\":\"70\",\"alignment\":\"top\",\"component\":\"hero_image\"},{\"bg\":\"#fafafa\",\"_uid\":\"b951941b-a9f4-43c5-9179-583fd1df6e33\",\"block\":[{\"_uid\":\"8259f1b1-b74d-4d50-9224-a321de14a54c\",\"block\":[{\"_uid\":\"021fff9e-f596-4f8b-9bd3-9670f5379491\",\"block\":[{\"_uid\":\"84085aa0-3be8-40ed-a493-25715d277f2b\",\"text\":\"Care Aid Australia Pty Ltd<br><br> Effective Date: 25 June 2026\",\"color\":\"#767676\",\"alignment\":\"left\",\"component\":\"text\",\"font_weight\":\"\",\"lg_alignment\":\"\",\"md_alignment\":\"\"}],\"alignment\":\"\",\"component\":\"box\",\"md_radius\":\"\",\"class_name\":\"\",\"margin_top\":\"\",\"margin_left\":\"\",\"padding_top\":\"\",\"lg_alignment\":\"\",\"margin_right\":\"\",\"md_alignment\":\"\",\"padding_left\":\"\",\"border_radius\":\"\",\"margin_bottom\":\"\",\"margin_top_lg\":\"\",\"margin_top_md\":\"\",\"margin_top_xl\":\"\",\"margin_top_xs\":\"\",\"padding_right\":\"\",\"margin_left_lg\":\"50px\",\"margin_left_md\":\"\",\"margin_left_xl\":\"\",\"margin_left_xs\":\"\",\"padding_bottom\":\"\",\"padding_top_lg\":\"\",\"padding_top_md\":\"\",\"padding_top_xl\":\"\",\"padding_top_xs\":\"\",\"margin_right_lg\":\"50px\",\"margin_right_md\":\"\",\"margin_right_xl\":\"\",\"margin_right_xs\":\"\",\"padding_left_lg\":\"\",\"padding_left_md\":\"\",\"padding_left_xl\":\"\",\"padding_left_xs\":\"\",\"background_color\":\"\",\"margin_bottom_lg\":\"\",\"margin_bottom_md\":\"\",\"margin_bottom_xl\":\"\",\"margin_bottom_xs\":\"\",\"padding_right_lg\":\"\",\"padding_right_md\":\"\",\"padding_right_xl\":\"\",\"padding_right_xs\":\"\",\"padding_bottom_lg\":\"\",\"padding_bottom_md\":\"\",\"padding_bottom_xl\":\"\",\"padding_bottom_xs\":\"\"}],\"component\":\"container\"}],\"component\":\"section\",\"padding_top\":\"\",\"padding_bottom\":\"\",\"padding_top_lg\":\"\",\"padding_top_md\":\"\",\"padding_bottom_lg\":\"\",\"padding_bottom_md\":\"\"},{\"bg\":\"\",\"_uid\":\"59c7eb4c-6a4e-4684-9434-0c62d50d020c\",\"block\":[{\"_uid\":\"85628813-4882-4634-995c-837f4dbd6a0f\",\"block\":[{\"_uid\":\"ab221580-b4eb-4fd0-be04-cee270bc4096\",\"block\":[{\"lg\":\"\",\"md\":\"\",\"sm\":\"\",\"xl\":\"\",\"xs\":\"\",\"_uid\":\"ab993de3-d413-4d0a-8aae-7af3a7df66da\",\"block\":[{\"lg\":\"\",\"md\":\"\",\"sm\":\"\",\"xl\":0,\"xs\":\"\",\"_uid\":\"937b0daf-3725-4a5a-bab5-b4a31c47999f\",\"block\":[{\"lg\":\"\",\"md\":\"\",\"sm\":\"\",\"xl\":\"\",\"xs\":\"\",\"_uid\":\"5e26ee23-82ad-4ec3-8783-9b35bb4f09ce\",\"block\":[{\"_uid\":\"3ecb5525-8e95-4223-94ce-ecdfdb7b1f8f\",\"color\":\"#6F6F6F\",\"title\":\"1. Introduction\",\"variant\":\"normal\",\"alignment\":\"left\",\"component\":\"title\",\"font_weight\":\"700\",\"lg_alignment\":\"\",\"md_alignment\":\"\"},{\"_uid\":\"8d0bdc81-aaf3-4c9f-bae6-9839501baa20\",\"text\":\"Care Aid Australia Pty Ltd (\\\"Care Aid\\\", \\\"we\\\", \\\"our\\\", or \\\"us\\\") is committed to protecting the privacy and confidentiality of personal information in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and applicable NDIS Practice Standards.<br><br> This Privacy Policy explains how we collect, use, disclose, store, and protect personal information through our services, website, mobile applications, and client management systems.\",\"color\":\"#6F6F6F\",\"alignment\":\"left\",\"component\":\"text\",\"font_weight\":\"\",\"lg_alignment\":\"\",\"md_alignment\":\"\"},{\"_uid\":\"27a37155-112c-4263-a106-474ddc85977c\",\"block\":[],\"flexWrap\":\"\",\"component\":\"flex\",\"alignItems\":\"\",\"alignContent\":\"\",\"flexDirection\":\"\",\"justifyContent\":\"center\"},{\"bg\":\"#59D5B2\",\"_uid\":\"2261b01b-7d4f-4568-817e-4a85079c2e0e\",\"link\":{\"id\":\"\",\"url\":\"/contact-us\",\"linktype\":\"url\",\"fieldtype\":\"multilink\",\"cached_url\":\"/contact-us\"},\"text\":\"Contact Us\",\"color\":\"white\",\"outline\":false,\"rounded\":false,\"no_hover\":false,\"component\":\"button\",\"margin_top\":\"\",\"margin_left\":\"\",\"margin_right\":\"\",\"margin_bottom\":\"\"}],\"component\":\"col\",\"no_gutters\":false}],\"flex_lg\":\"\",\"flex_md\":\"\",\"flex_sm\":\"\",\"component\":\"row\",\"no_gutters\":false}],\"flex_lg\":\"\",\"flex_md\":\"\",\"flex_sm\":\"\",\"component\":\"row\",\"no_gutters\":true}],\"alignment\":\"\",\"component\":\"box\",\"md_radius\":\"\",\"class_name\":\"\",\"margin_top\":\"\",\"margin_left\":\"\",\"padding_top\":\"\",\"lg_alignment\":\"\",\"margin_right\":\"\",\"md_alignment\":\"\",\"padding_left\":\"\",\"border_radius\":\"\",\"margin_bottom\":\"\",\"margin_top_lg\":\"\",\"margin_top_md\":\"\",\"margin_top_xl\":\"\",\"margin_top_xs\":\"\",\"padding_right\":\"\",\"margin_left_lg\":\"\",\"margin_left_md\":\"\",\"margin_left_xl\":\"\",\"margin_left_xs\":\"\",\"padding_bottom\":\"\",\"padding_top_lg\":\"\",\"padding_top_md\":\"\",\"padding_top_xl\":\"\",\"padding_top_xs\":\"\",\"margin_right_lg\":\"\",\"margin_right_md\":\"\",\"margin_right_xl\":\"\",\"margin_right_xs\":\"\",\"padding_left_lg\":\"\",\"padding_left_md\":\"\",\"padding_left_xl\":\"\",\"padding_left_xs\":\"\",\"background_color\":\"\",\"margin_bottom_lg\":\"\",\"margin_bottom_md\":\"\",\"margin_bottom_xl\":\"\",\"margin_bottom_xs\":\"\",\"padding_right_lg\":\"\",\"padding_right_md\":\"\",\"padding_right_xl\":\"\",\"padding_right_xs\":\"\",\"padding_bottom_lg\":\"\",\"padding_bottom_md\":\"\",\"padding_bottom_xl\":\"\",\"padding_bottom_xs\":\"\"}],\"component\":\"container\"}],\"component\":\"section\",\"padding_top\":\"\",\"padding_bottom\":\"-3rem\",\"padding_top_lg\":\"\",\"padding_top_md\":\"\",\"padding_bottom_lg\":\"-3rem\",\"padding_bottom_md\":\"-3rem\"},{\"bg\":\"\",\"_uid\":\"52f39bb9-672d-4eb1-8fdb-affb4058cf34\",\"block\":[{\"_uid\":\"fca8dbe4-2842-4d69-979b-5933ca9e4cca\",\"block\":[{\"_uid\":\"a190b8d5-291f-4046-ac6a-f7c19c4b6289\",\"block\":[{\"lg\":\"\",\"md\":\"\",\"sm\":\"\",\"xl\":\"\",\"xs\":\"\",\"_uid\":\"16ebac99-3bde-47e7-afb2-3f79d281d6b3\",\"block\":[{\"lg\":\"\",\"md\":\"\",\"sm\":\"\",\"xl\":0,\"xs\":\"\",\"_uid\":\"39f61b70-5b22-434c-9b9a-65d0c2805ed4\",\"block\":[{\"lg\":\"\",\"md\":\"\",\"sm\":\"\",\"xl\":\"\",\"xs\":\"\",\"_uid\":\"3734ffe4-f927-4df0-96cb-ea790e7eb668\",\"block\":[{\"_uid\":\"2b3156a4-2b9d-4a12-b027-6b49ebdb6aa1\",\"color\":\"#6F6F6F\",\"title\":\"2. Information We Collect\",\"variant\":\"normal\",\"alignment\":\"left\",\"component\":\"title\",\"font_weight\":\"700\",\"lg_alignment\":\"\",\"md_alignment\":\"\"},{\"_uid\":\"0f9635f4-b463-421a-92ce-6da06928ca8e\",\"text\":\"Depending on your relationship with Care Aid, we may collect:\",\"color\":\"#6F6F6F\",\"alignment\":\"left\",\"component\":\"text\",\"font_weight\":\"\",\"lg_alignment\":\"\",\"md_alignment\":\"\"},{\"_uid\":\"4e0c8713-ad57-47c8-923d-536ea0e125dc\",\"text\":\"<b>Personal Information</b>\",\"color\":\"#6F6F6F\",\"alignment\":\"left\",\"component\":\"text\",\"font_weight\":\"\",\"lg_alignment\":\"\",\"md_alignment\":\"\"},{\"_uid\":\"4e949004-f23e-4b7c-a460-895b04c712d9\",\"text\":\"• Name<br> • Date of birth<br> • Contact details<br> • Emergency contacts<br> • NDIS number<br> • Guardian or nominee information<br> • Support coordinator details<br><br>\",\"color\":\"#6F6F6F\",\"alignment\":\"left\",\"component\":\"text\",\"font_weight\":\"\",\"lg_alignment\":\"\",\"md_alignment\":\"\"},{\"_uid\":\"59aeeccb-e3ea-4573-bf23-6081b20d3d96\",\"text\":\"<b>Sensitive Information</b>\",\"color\":\"#6F6F6F\",\"alignment\":\"left\",\"component\":\"text\",\"font_weight\":\"\",\"lg_alignment\":\"\",\"md_alignment\":\"\"},{\"_uid\":\"b2eb9865-d71f-47ee-85ce-b5f7d78b0b02\",\"text\":\"• Disability information<br> • Medical and health information<br> • Medication records<br> • Behaviour support information<br> • Restrictive practice information<br> • Risk assessments<br> • Incident reports<br> • Allied health reports<br> • Support plans and care records\",\"color\":\"#6F6F6F\",\"alignment\":\"left\",\"component\":\"text\",\"font_weight\":\"\",\"lg_alignment\":\"\",\"md_alignment\":\"\"},{\"_uid\":\"6d09e357-5d76-4560-8fa6-dcb960ea0750\",\"text\":\"<b>Employee and Contractor Information</b><br>\",\"color\":\"#6F6F6F\",\"alignment\":\"left\",\"component\":\"text\",\"font_weight\":\"\",\"lg_alignment\":\"\",\"md_alignment\":\"\"},{\"_uid\":\"e1ed944c-e94e-45d8-b7b1-a0c01031d42c\",\"text\":\"• Employment records<br> • Qualifications and training records<br> • Driver licence information<br> • Police checks<br> • NDIS Worker Screening information<br> • Payroll and banking details<br>\",\"color\":\"#6F6F6F\",\"alignment\":\"left\",\"component\":\"text\",\"font_weight\":\"\",\"lg_alignment\":\"\",\"md_alignment\":\"\"},{\"_uid\":\"771278c3-db84-43bb-ab54-83f6eefbc7ea\",\"text\":\"<b>Technology Information</b><br>\",\"color\":\"#6F6F6F\",\"alignment\":\"left\",\"component\":\"text\",\"font_weight\":\"\",\"lg_alignment\":\"\",\"md_alignment\":\"\"},{\"_uid\":\"a5126319-dbe3-493c-a092-58f409a18451\",\"text\":\"When using our website, portal, or mobile applications, we may collect:<br>\",\"color\":\"#6F6F6F\",\"alignment\":\"left\",\"component\":\"text\",\"font_weight\":\"\",\"lg_alignment\":\"\",\"md_alignment\":\"\"},{\"_uid\":\"de5525b3-18d2-4d61-b7a4-0419a4c58a76\",\"text\":\"• Device information<br> • IP address<br> • Browser type<br> • Login activity<br> • Usage statistics<br> • Location information (where authorised and required for service delivery)<br>\",\"color\":\"#6F6F6F\",\"alignment\":\"left\",\"component\":\"text\",\"font_weight\":\"\",\"lg_alignment\":\"\",\"md_alignment\":\"\"},{\"_uid\":\"190b05f7-1684-4b21-808d-b66e71b99c6f\",\"block\":[],\"flexWrap\":\"\",\"component\":\"flex\",\"alignItems\":\"\",\"alignContent\":\"\",\"flexDirection\":\"\",\"justifyContent\":\"center\"}],\"component\":\"col\",\"no_gutters\":false}],\"flex_lg\":\"\",\"flex_md\":\"\",\"flex_sm\":\"\",\"component\":\"row\",\"no_gutters\":false}],\"flex_lg\":\"\",\"flex_md\":\"\",\"flex_sm\":\"\",\"component\":\"row\",\"no_gutters\":true}],\"alignment\":\"\",\"component\":\"box\",\"md_radius\":\"\",\"class_name\":\"\",\"margin_top\":\"\",\"margin_left\":\"\",\"padding_top\":\"\",\"lg_alignment\":\"\",\"margin_right\":\"\",\"md_alignment\":\"\",\"padding_left\":\"\",\"border_radius\":\"\",\"margin_bottom\":\"\",\"margin_top_lg\":\"\",\"margin_top_md\":\"\",\"margin_top_xl\":\"\",\"margin_top_xs\":\"\",\"padding_right\":\"\",\"margin_left_lg\":\"\",\"margin_left_md\":\"\",\"margin_left_xl\":\"\",\"margin_left_xs\":\"\",\"padding_bottom\":\"\",\"padding_top_lg\":\"\",\"padding_top_md\":\"\",\"padding_top_xl\":\"\",\"padding_top_xs\":\"\",\"margin_right_lg\":\"\",\"margin_right_md\":\"\",\"margin_right_xl\":\"\",\"margin_right_xs\":\"\",\"padding_left_lg\":\"\",\"padding_left_md\":\"\",\"padding_left_xl\":\"\",\"padding_left_xs\":\"\",\"background_color\":\"\",\"margin_bottom_lg\":\"\",\"margin_bottom_md\":\"\",\"margin_bottom_xl\":\"\",\"margin_bottom_xs\":\"\",\"padding_right_lg\":\"\",\"padding_right_md\":\"\",\"padding_right_xl\":\"\",\"padding_right_xs\":\"\",\"padding_bottom_lg\":\"\",\"padding_bottom_md\":\"\",\"padding_bottom_xl\":\"\",\"padding_bottom_xs\":\"\"}],\"component\":\"container\"}],\"component\":\"section\",\"padding_top\":\"\",\"padding_bottom\":\"-3rem\",\"padding_top_lg\":\"\",\"padding_top_md\":\"\",\"padding_bottom_lg\":\"-3rem\",\"padding_bottom_md\":\"-3rem\"},{\"bg\":\"\",\"_uid\":\"9c8a9008-fffe-413c-81fd-a4b7323c1a2d\",\"block\":[{\"_uid\":\"ede2a19b-26a5-4069-9a69-9ff404228546\",\"block\":[{\"_uid\":\"6ec0f197-fe98-44c3-9934-7c3884fd2268\",\"block\":[{\"lg\":\"\",\"md\":\"\",\"sm\":\"\",\"xl\":\"\",\"xs\":\"\",\"_uid\":\"19558396-a9a5-4215-b332-38af00c39439\",\"block\":[{\"lg\":\"\",\"md\":\"\",\"sm\":\"\",\"xl\":0,\"xs\":\"\",\"_uid\":\"4b34fc1f-a907-4610-b699-af7811318580\",\"block\":[{\"lg\":\"\",\"md\":\"\",\"sm\":\"\",\"xl\":\"\",\"xs\":\"\",\"_uid\":\"a1c5a7f8-430c-4305-b302-d0f17ee84481\",\"block\":[{\"_uid\":\"8588149d-1c72-4252-864f-6d0d695e87c4\",\"color\":\"#6F6F6F\",\"title\":\"3. How We Collect Information\",\"variant\":\"normal\",\"alignment\":\"left\",\"component\":\"title\",\"font_weight\":\"700\",\"lg_alignment\":\"\",\"md_alignment\":\"\"},{\"_uid\":\"bef90ebd-bf83-42fd-ba32-3f1e45fab82f\",\"text\":\"We may collect information:\",\"color\":\"#6F6F6F\",\"alignment\":\"left\",\"component\":\"text\",\"font_weight\":\"\",\"lg_alignment\":\"\",\"md_alignment\":\"\"},{\"_uid\":\"fd7f3633-341c-42bf-8990-0d332cb47a5b\",\"text\":\"<b>Personal Information</b>\",\"color\":\"#6F6F6F\",\"alignment\":\"left\",\"component\":\"text\",\"font_weight\":\"\",\"lg_alignment\":\"\",\"md_alignment\":\"\"},{\"_uid\":\"d9112ed0-1c8c-4649-aab8-416e1e48a15a\",\"text\":\"• Directly from participants, families, nominees, and guardians<br> • Through referrals from hospitals, allied health professionals, support coordinators, and government agencies<br> • Through service delivery activities<br> • Through incident reporting systems<br> • Through our website and online forms<br> • Through our mobile applications and client management systems<br> • Through staff records and recruitment processes\",\"color\":\"#6F6F6F\",\"alignment\":\"left\",\"component\":\"text\",\"font_weight\":\"\",\"lg_alignment\":\"\",\"md_alignment\":\"\"},{\"_uid\":\"430bd002-fcc9-4bb2-9ed4-02c73fcc72c1\",\"block\":[],\"flexWrap\":\"\",\"component\":\"flex\",\"alignItems\":\"\",\"alignContent\":\"\",\"flexDirection\":\"\",\"justifyContent\":\"center\"}],\"component\":\"col\",\"no_gutters\":false}],\"flex_lg\":\"\",\"flex_md\":\"\",\"flex_sm\":\"\",\"component\":\"row\",\"no_gutters\":false}],\"flex_lg\":\"\",\"flex_md\":\"\",\"flex_sm\":\"\",\"component\":\"row\",\"no_gutters\":true}],\"alignment\":\"\",\"component\":\"box\",\"md_radius\":\"\",\"class_name\":\"\",\"margin_top\":\"\",\"margin_left\":\"\",\"padding_top\":\"\",\"lg_alignment\":\"\",\"margin_right\":\"\",\"md_alignment\":\"\",\"padding_left\":\"\",\"border_radius\":\"\",\"margin_bottom\":\"\",\"margin_top_lg\":\"\",\"margin_top_md\":\"\",\"margin_top_xl\":\"\",\"margin_top_xs\":\"\",\"padding_right\":\"\",\"margin_left_lg\":\"\",\"margin_left_md\":\"\",\"margin_left_xl\":\"\",\"margin_left_xs\":\"\",\"padding_bottom\":\"\",\"padding_top_lg\":\"\",\"padding_top_md\":\"\",\"padding_top_xl\":\"\",\"padding_top_xs\":\"\",\"margin_right_lg\":\"\",\"margin_right_md\":\"\",\"margin_right_xl\":\"\",\"margin_right_xs\":\"\",\"padding_left_lg\":\"\",\"padding_left_md\":\"\",\"padding_left_xl\":\"\",\"padding_left_xs\":\"\",\"background_color\":\"\",\"margin_bottom_lg\":\"\",\"margin_bottom_md\":\"\",\"margin_bottom_xl\":\"\",\"margin_bottom_xs\":\"\",\"padding_right_lg\":\"\",\"padding_right_md\":\"\",\"padding_right_xl\":\"\",\"padding_right_xs\":\"\",\"padding_bottom_lg\":\"\",\"padding_bottom_md\":\"\",\"padding_bottom_xl\":\"\",\"padding_bottom_xs\":\"\"}],\"component\":\"container\"}],\"component\":\"section\",\"padding_top\":\"\",\"padding_bottom\":\"-3rem\",\"padding_top_lg\":\"\",\"padding_top_md\":\"\",\"padding_bottom_lg\":\"-3rem\",\"padding_bottom_md\":\"-3rem\"},{\"bg\":\"\",\"_uid\":\"ab72912d-3f5c-4b7d-a1af-4beb556e1da2\",\"block\":[{\"_uid\":\"ab6ed154-4560-40d8-bbc1-6770e4638e6f\",\"block\":[{\"_uid\":\"c4fe37ea-35d4-4bb6-9e2c-21aece59e59e\",\"block\":[{\"lg\":\"\",\"md\":\"\",\"sm\":\"\",\"xl\":\"\",\"xs\":\"\",\"_uid\":\"77584f55-df2a-4fcd-88fb-82c30fd9a698\",\"block\":[{\"lg\":\"\",\"md\":\"\",\"sm\":\"\",\"xl\":0,\"xs\":\"\",\"_uid\":\"7329474f-cbfa-42a5-ae51-0634148b6181\",\"block\":[{\"lg\":\"\",\"md\":\"\",\"sm\":\"\",\"xl\":\"\",\"xs\":\"\",\"_uid\":\"40709e06-ddd4-414d-8f7c-4533a4a1d5ec\",\"block\":[{\"_uid\":\"db403f72-633e-4b1a-be8e-56fe80b1209c\",\"color\":\"#6F6F6F\",\"title\":\"4. Why We Collect Information\",\"variant\":\"normal\",\"alignment\":\"left\",\"component\":\"title\",\"font_weight\":\"700\",\"lg_alignment\":\"\",\"md_alignment\":\"\"},{\"_uid\":\"16eba1a1-fecf-4988-8b22-ee8837908531\",\"text\":\"We collect information to:\",\"color\":\"#6F6F6F\",\"alignment\":\"left\",\"component\":\"text\",\"font_weight\":\"\",\"lg_alignment\":\"\",\"md_alignment\":\"\"},{\"_uid\":\"90d3f816-ac58-43a7-be23-ef6d47d1089a\",\"text\":\"• Deliver disability support services<br> • Meet NDIS obligations<br> • Manage participant health and safety<br> • Develop and implement support plans<br> • Manage medication administration<br> • Monitor incidents and risks<br> • Coordinate with healthcare professionals<br> • Meet legal and regulatory requirements<br> • Manage staff employment and compliance<br> • Improve our services and systems\",\"color\":\"#6F6F6F\",\"alignment\":\"left\",\"component\":\"text\",\"font_weight\":\"\",\"lg_alignment\":\"\",\"md_alignment\":\"\"},{\"_uid\":\"3a2394d5-5fe0-4d92-9678-08e163716585\",\"block\":[],\"flexWrap\":\"\",\"component\":\"flex\",\"alignItems\":\"\",\"alignContent\":\"\",\"flexDirection\":\"\",\"justifyContent\":\"center\"}],\"component\":\"col\",\"no_gutters\":false}],\"flex_lg\":\"\",\"flex_md\":\"\",\"flex_sm\":\"\",\"component\":\"row\",\"no_gutters\":false}],\"flex_lg\":\"\",\"flex_md\":\"\",\"flex_sm\":\"\",\"component\":\"row\",\"no_gutters\":true}],\"alignment\":\"\",\"component\":\"box\",\"md_radius\":\"\",\"class_name\":\"\",\"margin_top\":\"\",\"margin_left\":\"\",\"padding_top\":\"\",\"lg_alignment\":\"\",\"margin_right\":\"\",\"md_alignment\":\"\",\"padding_left\":\"\",\"border_radius\":\"\",\"margin_bottom\":\"\",\"margin_top_lg\":\"\",\"margin_top_md\":\"\",\"margin_top_xl\":\"\",\"margin_top_xs\":\"\",\"padding_right\":\"\",\"margin_left_lg\":\"\",\"margin_left_md\":\"\",\"margin_left_xl\":\"\",\"margin_left_xs\":\"\",\"padding_bottom\":\"\",\"padding_top_lg\":\"\",\"padding_top_md\":\"\",\"padding_top_xl\":\"\",\"padding_top_xs\":\"\",\"margin_right_lg\":\"\",\"margin_right_md\":\"\",\"margin_right_xl\":\"\",\"margin_right_xs\":\"\",\"padding_left_lg\":\"\",\"padding_left_md\":\"\",\"padding_left_xl\":\"\",\"padding_left_xs\":\"\",\"background_color\":\"\",\"margin_bottom_lg\":\"\",\"margin_bottom_md\":\"\",\"margin_bottom_xl\":\"\",\"margin_bottom_xs\":\"\",\"padding_right_lg\":\"\",\"padding_right_md\":\"\",\"padding_right_xl\":\"\",\"padding_right_xs\":\"\",\"padding_bottom_lg\":\"\",\"padding_bottom_md\":\"\",\"padding_bottom_xl\":\"\",\"padding_bottom_xs\":\"\"}],\"component\":\"container\"}],\"component\":\"section\",\"padding_top\":\"\",\"padding_bottom\":\"-3rem\",\"padding_top_lg\":\"\",\"padding_top_md\":\"\",\"padding_bottom_lg\":\"-3rem\",\"padding_bottom_md\":\"-3rem\"},{\"bg\":\"\",\"_uid\":\"3d64f835-ea9c-4628-a46f-fe6291c50fcf\",\"block\":[{\"_uid\":\"acaa122a-9f36-489a-8d3f-5cff3e2d2ebc\",\"block\":[{\"_uid\":\"f0bfd016-1dfd-4e75-a99b-1ae1d1b30045\",\"block\":[{\"lg\":\"\",\"md\":\"\",\"sm\":\"\",\"xl\":\"\",\"xs\":\"\",\"_uid\":\"ecd48d28-b397-4e6f-8dc1-f2cff4c00a4c\",\"block\":[{\"lg\":\"\",\"md\":\"\",\"sm\":\"\",\"xl\":0,\"xs\":\"\",\"_uid\":\"f701eeaa-e8c6-4cf8-87ba-9e608b291d31\",\"block\":[{\"lg\":\"\",\"md\":\"\",\"sm\":\"\",\"xl\":\"\",\"xs\":\"\",\"_uid\":\"1d182222-23cb-434f-901c-dc4ac0177e76\",\"block\":[{\"_uid\":\"d79b2c3f-1abe-4d32-9e68-ce37ba6f2872\",\"color\":\"#6F6F6F\",\"title\":\"5. Disclosure of Information\",\"variant\":\"normal\",\"alignment\":\"left\",\"component\":\"title\",\"font_weight\":\"700\",\"lg_alignment\":\"\",\"md_alignment\":\"\"},{\"_uid\":\"bcbf8a7a-8b15-4f32-9446-295c1a7a7351\",\"text\":\"We may disclose information where necessary to:\",\"color\":\"#6F6F6F\",\"alignment\":\"left\",\"component\":\"text\",\"font_weight\":\"\",\"lg_alignment\":\"\",\"md_alignment\":\"\"},{\"_uid\":\"7997e41c-3b03-4f6d-8368-1a2a220bd77c\",\"text\":\"• NDIS Quality and Safeguards Commission<br> • National Disability Insurance Agency (NDIA)<br> • Support Coordinators<br> • Guardians and Nominees<br> • Medical Practitioners<br> • Allied Health Professionals<br> • Hospitals and Emergency Services<br> • Government Departments<br> • Legal Representatives<br> • Regulatory Authorities\",\"color\":\"#6F6F6F\",\"alignment\":\"left\",\"component\":\"text\",\"font_weight\":\"\",\"lg_alignment\":\"\",\"md_alignment\":\"\"},{\"_uid\":\"3ba278ba-e304-45f4-933e-c88d46be56f7\",\"text\":\"We only disclose information where:\",\"color\":\"#6F6F6F\",\"alignment\":\"left\",\"component\":\"text\",\"font_weight\":\"\",\"lg_alignment\":\"\",\"md_alignment\":\"\"},{\"_uid\":\"fc15f5b3-f8df-4057-900f-62b3fac019e2\",\"text\":\"• Consent has been provided; or<br> • Disclosure is authorised or required by law; or<br> • Disclosure is necessary to prevent serious risk to health or safety.\",\"color\":\"#6F6F6F\",\"alignment\":\"left\",\"component\":\"text\",\"font_weight\":\"\",\"lg_alignment\":\"\",\"md_alignment\":\"\"},{\"_uid\":\"73958b9b-39b4-4a5c-8143-f898739ae996\",\"block\":[],\"flexWrap\":\"\",\"component\":\"flex\",\"alignItems\":\"\",\"alignContent\":\"\",\"flexDirection\":\"\",\"justifyContent\":\"center\"}],\"component\":\"col\",\"no_gutters\":false}],\"flex_lg\":\"\",\"flex_md\":\"\",\"flex_sm\":\"\",\"component\":\"row\",\"no_gutters\":false}],\"flex_lg\":\"\",\"flex_md\":\"\",\"flex_sm\":\"\",\"component\":\"row\",\"no_gutters\":true}],\"alignment\":\"\",\"component\":\"box\",\"md_radius\":\"\",\"class_name\":\"\",\"margin_top\":\"\",\"margin_left\":\"\",\"padding_top\":\"\",\"lg_alignment\":\"\",\"margin_right\":\"\",\"md_alignment\":\"\",\"padding_left\":\"\",\"border_radius\":\"\",\"margin_bottom\":\"\",\"margin_top_lg\":\"\",\"margin_top_md\":\"\",\"margin_top_xl\":\"\",\"margin_top_xs\":\"\",\"padding_right\":\"\",\"margin_left_lg\":\"\",\"margin_left_md\":\"\",\"margin_left_xl\":\"\",\"margin_left_xs\":\"\",\"padding_bottom\":\"\",\"padding_top_lg\":\"\",\"padding_top_md\":\"\",\"padding_top_xl\":\"\",\"padding_top_xs\":\"\",\"margin_right_lg\":\"\",\"margin_right_md\":\"\",\"margin_right_xl\":\"\",\"margin_right_xs\":\"\",\"padding_left_lg\":\"\",\"padding_left_md\":\"\",\"padding_left_xl\":\"\",\"padding_left_xs\":\"\",\"background_color\":\"\",\"margin_bottom_lg\":\"\",\"margin_bottom_md\":\"\",\"margin_bottom_xl\":\"\",\"margin_bottom_xs\":\"\",\"padding_right_lg\":\"\",\"padding_right_md\":\"\",\"padding_right_xl\":\"\",\"padding_right_xs\":\"\",\"padding_bottom_lg\":\"\",\"padding_bottom_md\":\"\",\"padding_bottom_xl\":\"\",\"padding_bottom_xs\":\"\"}],\"component\":\"container\"}],\"component\":\"section\",\"padding_top\":\"\",\"padding_bottom\":\"-3rem\",\"padding_top_lg\":\"\",\"padding_top_md\":\"\",\"padding_bottom_lg\":\"-3rem\",\"padding_bottom_md\":\"-3rem\"},{\"bg\":\"\",\"_uid\":\"e0ffc1f9-7d37-41aa-b09d-e640d7abfe06\",\"block\":[{\"_uid\":\"f1712dd0-e296-4768-a9a1-8909d4df2f4a\",\"block\":[{\"_uid\":\"662b8730-bc02-4f80-a880-6f9142bb55cb\",\"block\":[{\"lg\":\"\",\"md\":\"\",\"sm\":\"\",\"xl\":\"\",\"xs\":\"\",\"_uid\":\"83e4c328-185c-4ccf-8494-ca457b9e4fe4\",\"block\":[{\"lg\":\"\",\"md\":\"\",\"sm\":\"\",\"xl\":0,\"xs\":\"\",\"_uid\":\"04b2f645-92ed-46d6-83f2-1ac6ff22cb25\",\"block\":[{\"lg\":\"\",\"md\":\"\",\"sm\":\"\",\"xl\":\"\",\"xs\":\"\",\"_uid\":\"cc82ef6a-97f6-4ab8-9205-274dc8106f12\",\"block\":[{\"_uid\":\"ce6d3dfb-ffe8-4f59-9926-58b52a643ad9\",\"color\":\"#6F6F6F\",\"title\":\"6. Mobile Applications and Portal Data\",\"variant\":\"normal\",\"alignment\":\"left\",\"component\":\"title\",\"font_weight\":\"700\",\"lg_alignment\":\"\",\"md_alignment\":\"\"},{\"_uid\":\"b8619fa0-dca7-498a-b846-9724ba8f1ae4\",\"text\":\"Our mobile applications and online portals may collect and store:\",\"color\":\"#6F6F6F\",\"alignment\":\"left\",\"component\":\"text\",\"font_weight\":\"\",\"lg_alignment\":\"\",\"md_alignment\":\"\"},{\"_uid\":\"b79fe828-54e1-431c-bb25-8b4bbd8fc8a8\",\"text\":\"• Shift notes<br> • Progress notes<br> • Incident reports<br> • Medication administration records<br> • Behaviour support documentation<br> • Risk assessments<br> • Staff attendance records<br> • Training and compliance records<br> • Participant support records\",\"color\":\"#6F6F6F\",\"alignment\":\"left\",\"component\":\"text\",\"font_weight\":\"\",\"lg_alignment\":\"\",\"md_alignment\":\"\"},{\"_uid\":\"38616410-b080-4872-b601-7574c8e495df\",\"text\":\"This information is used solely for service delivery, quality assurance, compliance, and participant safety.\",\"color\":\"#6F6F6F\",\"alignment\":\"left\",\"component\":\"text\",\"font_weight\":\"\",\"lg_alignment\":\"\",\"md_alignment\":\"\"},{\"_uid\":\"8d749b16-7403-4bd1-b545-14705760593a\",\"block\":[],\"flexWrap\":\"\",\"component\":\"flex\",\"alignItems\":\"\",\"alignContent\":\"\",\"flexDirection\":\"\",\"justifyContent\":\"center\"}],\"component\":\"col\",\"no_gutters\":false}],\"flex_lg\":\"\",\"flex_md\":\"\",\"flex_sm\":\"\",\"component\":\"row\",\"no_gutters\":false}],\"flex_lg\":\"\",\"flex_md\":\"\",\"flex_sm\":\"\",\"component\":\"row\",\"no_gutters\":true}],\"alignment\":\"\",\"component\":\"box\",\"md_radius\":\"\",\"class_name\":\"\",\"margin_top\":\"\",\"margin_left\":\"\",\"padding_top\":\"\",\"lg_alignment\":\"\",\"margin_right\":\"\",\"md_alignment\":\"\",\"padding_left\":\"\",\"border_radius\":\"\",\"margin_bottom\":\"\",\"margin_top_lg\":\"\",\"margin_top_md\":\"\",\"margin_top_xl\":\"\",\"margin_top_xs\":\"\",\"padding_right\":\"\",\"margin_left_lg\":\"\",\"margin_left_md\":\"\",\"margin_left_xl\":\"\",\"margin_left_xs\":\"\",\"padding_bottom\":\"\",\"padding_top_lg\":\"\",\"padding_top_md\":\"\",\"padding_top_xl\":\"\",\"padding_top_xs\":\"\",\"margin_right_lg\":\"\",\"margin_right_md\":\"\",\"margin_right_xl\":\"\",\"margin_right_xs\":\"\",\"padding_left_lg\":\"\",\"padding_left_md\":\"\",\"padding_left_xl\":\"\",\"padding_left_xs\":\"\",\"background_color\":\"\",\"margin_bottom_lg\":\"\",\"margin_bottom_md\":\"\",\"margin_bottom_xl\":\"\",\"margin_bottom_xs\":\"\",\"padding_right_lg\":\"\",\"padding_right_md\":\"\",\"padding_right_xl\":\"\",\"padding_right_xs\":\"\",\"padding_bottom_lg\":\"\",\"padding_bottom_md\":\"\",\"padding_bottom_xl\":\"\",\"padding_bottom_xs\":\"\"}],\"component\":\"container\"}],\"component\":\"section\",\"padding_top\":\"\",\"padding_bottom\":\"-3rem\",\"padding_top_lg\":\"\",\"padding_top_md\":\"\",\"padding_bottom_lg\":\"-3rem\",\"padding_bottom_md\":\"-3rem\"},{\"bg\":\"\",\"_uid\":\"8cc6cb3f-6b2a-49fe-b68d-2ee73e91578f\",\"block\":[{\"_uid\":\"43f4aec0-8d1d-4bf2-9618-d6acad32ab58\",\"block\":[{\"_uid\":\"a8d2bf84-f3ca-4bf9-834e-c861e74f3f5d\",\"block\":[{\"lg\":\"\",\"md\":\"\",\"sm\":\"\",\"xl\":\"\",\"xs\":\"\",\"_uid\":\"06e58f21-340b-4456-8878-84cad8677639\",\"block\":[{\"lg\":\"\",\"md\":\"\",\"sm\":\"\",\"xl\":0,\"xs\":\"\",\"_uid\":\"f16e08df-867a-409c-98a7-dd85c778920b\",\"block\":[{\"lg\":\"\",\"md\":\"\",\"sm\":\"\",\"xl\":\"\",\"xs\":\"\",\"_uid\":\"038a0f56-142d-4c79-947c-57c8e3ca1b95\",\"block\":[{\"_uid\":\"fa321487-1527-4303-ae98-98fbe227405e\",\"color\":\"#6F6F6F\",\"title\":\"7. Data Security\",\"variant\":\"normal\",\"alignment\":\"left\",\"component\":\"title\",\"font_weight\":\"700\",\"lg_alignment\":\"\",\"md_alignment\":\"\"},{\"_uid\":\"6e974c41-46d3-4d40-b348-874e1d0c8fc2\",\"text\":\"We take reasonable steps to protect information from misuse, interference, loss, unauthorised access, modification, or disclosure.\",\"color\":\"#6F6F6F\",\"alignment\":\"left\",\"component\":\"text\",\"font_weight\":\"\",\"lg_alignment\":\"\",\"md_alignment\":\"\"},{\"_uid\":\"a2e3ec2d-6222-440b-b453-9de800013fd0\",\"text\":\"Security measures may include:\",\"color\":\"#6F6F6F\",\"alignment\":\"left\",\"component\":\"text\",\"font_weight\":\"\",\"lg_alignment\":\"\",\"md_alignment\":\"\"},{\"_uid\":\"2099dfaf-5594-4e24-a39c-e697eccc5740\",\"text\":\"• Password protection<br> • Multi-factor authentication<br> • Role-based access controls<br> • Encrypted data transmission<br> • Staff confidentiality obligations<br> • Regular security monitoring\",\"color\":\"#6F6F6F\",\"alignment\":\"left\",\"component\":\"text\",\"font_weight\":\"\",\"lg_alignment\":\"\",\"md_alignment\":\"\"},{\"_uid\":\"6d954d01-870d-4316-96e2-18826217450c\",\"block\":[],\"flexWrap\":\"\",\"component\":\"flex\",\"alignItems\":\"\",\"alignContent\":\"\",\"flexDirection\":\"\",\"justifyContent\":\"center\"}],\"component\":\"col\",\"no_gutters\":false}],\"flex_lg\":\"\",\"flex_md\":\"\",\"flex_sm\":\"\",\"component\":\"row\",\"no_gutters\":false}],\"flex_lg\":\"\",\"flex_md\":\"\",\"flex_sm\":\"\",\"component\":\"row\",\"no_gutters\":true}],\"alignment\":\"\",\"component\":\"box\",\"md_radius\":\"\",\"class_name\":\"\",\"margin_top\":\"\",\"margin_left\":\"\",\"padding_top\":\"\",\"lg_alignment\":\"\",\"margin_right\":\"\",\"md_alignment\":\"\",\"padding_left\":\"\",\"border_radius\":\"\",\"margin_bottom\":\"\",\"margin_top_lg\":\"\",\"margin_top_md\":\"\",\"margin_top_xl\":\"\",\"margin_top_xs\":\"\",\"padding_right\":\"\",\"margin_left_lg\":\"\",\"margin_left_md\":\"\",\"margin_left_xl\":\"\",\"margin_left_xs\":\"\",\"padding_bottom\":\"\",\"padding_top_lg\":\"\",\"padding_top_md\":\"\",\"padding_top_xl\":\"\",\"padding_top_xs\":\"\",\"margin_right_lg\":\"\",\"margin_right_md\":\"\",\"margin_right_xl\":\"\",\"margin_right_xs\":\"\",\"padding_left_lg\":\"\",\"padding_left_md\":\"\",\"padding_left_xl\":\"\",\"padding_left_xs\":\"\",\"background_color\":\"\",\"margin_bottom_lg\":\"\",\"margin_bottom_md\":\"\",\"margin_bottom_xl\":\"\",\"margin_bottom_xs\":\"\",\"padding_right_lg\":\"\",\"padding_right_md\":\"\",\"padding_right_xl\":\"\",\"padding_right_xs\":\"\",\"padding_bottom_lg\":\"\",\"padding_bottom_md\":\"\",\"padding_bottom_xl\":\"\",\"padding_bottom_xs\":\"\"}],\"component\":\"container\"}],\"component\":\"section\",\"padding_top\":\"\",\"padding_bottom\":\"-3rem\",\"padding_top_lg\":\"\",\"padding_top_md\":\"\",\"padding_bottom_lg\":\"-3rem\",\"padding_bottom_md\":\"-3rem\"},{\"bg\":\"\",\"_uid\":\"a56393f0-445c-4010-a146-310ab6e73a4c\",\"block\":[{\"_uid\":\"3f55c94e-72d2-4987-8836-f190cd71ad17\",\"block\":[{\"_uid\":\"119acc6f-765a-4348-ab74-3579af71b16a\",\"block\":[{\"lg\":\"\",\"md\":\"\",\"sm\":\"\",\"xl\":\"\",\"xs\":\"\",\"_uid\":\"d6305ff1-ce4f-4686-acd3-311187787160\",\"block\":[{\"lg\":\"\",\"md\":\"\",\"sm\":\"\",\"xl\":0,\"xs\":\"\",\"_uid\":\"58aa1a55-6bea-4b1a-8425-ab3d89496666\",\"block\":[{\"lg\":\"\",\"md\":\"\",\"sm\":\"\",\"xl\":\"\",\"xs\":\"\",\"_uid\":\"ab9c0e2d-1fdb-4b18-bb4d-fc6b0ca8c7e9\",\"block\":[{\"_uid\":\"c4fe42eb-dd70-455c-9a61-aa20b74e56bd\",\"color\":\"#6F6F6F\",\"title\":\"8. Overseas Disclosure\",\"variant\":\"normal\",\"alignment\":\"left\",\"component\":\"title\",\"font_weight\":\"700\",\"lg_alignment\":\"\",\"md_alignment\":\"\"},{\"_uid\":\"df3c2bd9-0fe0-4255-a9dd-28539adf9158\",\"text\":\"Where third-party technology providers store information outside Australia, Care Aid will take reasonable steps to ensure information is protected in accordance with Australian privacy laws.\",\"color\":\"#6F6F6F\",\"alignment\":\"left\",\"component\":\"text\",\"font_weight\":\"\",\"lg_alignment\":\"\",\"md_alignment\":\"\"}],\"component\":\"col\",\"no_gutters\":false}],\"flex_lg\":\"\",\"flex_md\":\"\",\"flex_sm\":\"\",\"component\":\"row\",\"no_gutters\":false}],\"flex_lg\":\"\",\"flex_md\":\"\",\"flex_sm\":\"\",\"component\":\"row\",\"no_gutters\":true}],\"alignment\":\"\",\"component\":\"box\",\"md_radius\":\"\",\"class_name\":\"\",\"margin_top\":\"\",\"margin_left\":\"\",\"padding_top\":\"\",\"lg_alignment\":\"\",\"margin_right\":\"\",\"md_alignment\":\"\",\"padding_left\":\"\",\"border_radius\":\"\",\"margin_bottom\":\"\",\"margin_top_lg\":\"\",\"margin_top_md\":\"\",\"margin_top_xl\":\"\",\"margin_top_xs\":\"\",\"padding_right\":\"\",\"margin_left_lg\":\"\",\"margin_left_md\":\"\",\"margin_left_xl\":\"\",\"margin_left_xs\":\"\",\"padding_bottom\":\"\",\"padding_top_lg\":\"\",\"padding_top_md\":\"\",\"padding_top_xl\":\"\",\"padding_top_xs\":\"\",\"margin_right_lg\":\"\",\"margin_right_md\":\"\",\"margin_right_xl\":\"\",\"margin_right_xs\":\"\",\"padding_left_lg\":\"\",\"padding_left_md\":\"\",\"padding_left_xl\":\"\",\"padding_left_xs\":\"\",\"background_color\":\"\",\"margin_bottom_lg\":\"\",\"margin_bottom_md\":\"\",\"margin_bottom_xl\":\"\",\"margin_bottom_xs\":\"\",\"padding_right_lg\":\"\",\"padding_right_md\":\"\",\"padding_right_xl\":\"\",\"padding_right_xs\":\"\",\"padding_bottom_lg\":\"\",\"padding_bottom_md\":\"\",\"padding_bottom_xl\":\"\",\"padding_bottom_xs\":\"\"}],\"component\":\"container\"}],\"component\":\"section\",\"padding_top\":\"\",\"padding_bottom\":\"-3rem\",\"padding_top_lg\":\"\",\"padding_top_md\":\"\",\"padding_bottom_lg\":\"-3rem\",\"padding_bottom_md\":\"-3rem\"},{\"bg\":\"\",\"_uid\":\"7956638b-837c-47ba-84fa-35c0be617161\",\"block\":[{\"_uid\":\"27d17c44-75ef-49ab-b680-2523dd0500a7\",\"block\":[{\"_uid\":\"909d6d88-26fb-449f-bdb4-191a5d4b0a7a\",\"block\":[{\"lg\":\"\",\"md\":\"\",\"sm\":\"\",\"xl\":\"\",\"xs\":\"\",\"_uid\":\"24d33aa7-50d4-4855-b118-1127f3bc95ff\",\"block\":[{\"lg\":\"\",\"md\":\"\",\"sm\":\"\",\"xl\":0,\"xs\":\"\",\"_uid\":\"fcdc3044-08a6-400f-8e6a-28e773841e4e\",\"block\":[{\"lg\":\"\",\"md\":\"\",\"sm\":\"\",\"xl\":\"\",\"xs\":\"\",\"_uid\":\"b807cd18-3063-4d3b-b135-da5cdb16a33f\",\"block\":[{\"_uid\":\"166b1054-6d20-4103-8b59-612a14f704d3\",\"color\":\"#6F6F6F\",\"title\":\"9. Access and Correction\",\"variant\":\"normal\",\"alignment\":\"left\",\"component\":\"title\",\"font_weight\":\"700\",\"lg_alignment\":\"\",\"md_alignment\":\"\"},{\"_uid\":\"05919672-8db8-4c1a-a82c-5c3896a3daa4\",\"text\":\"You may request access to personal information we hold about you.<br><br> You may also request correction of inaccurate, incomplete, or outdated information.<br><br> Requests should be submitted in writing to the Privacy Officer.\",\"color\":\"#6F6F6F\",\"alignment\":\"left\",\"component\":\"text\",\"font_weight\":\"\",\"lg_alignment\":\"\",\"md_alignment\":\"\"}],\"component\":\"col\",\"no_gutters\":false}],\"flex_lg\":\"\",\"flex_md\":\"\",\"flex_sm\":\"\",\"component\":\"row\",\"no_gutters\":false}],\"flex_lg\":\"\",\"flex_md\":\"\",\"flex_sm\":\"\",\"component\":\"row\",\"no_gutters\":true}],\"alignment\":\"\",\"component\":\"box\",\"md_radius\":\"\",\"class_name\":\"\",\"margin_top\":\"\",\"margin_left\":\"\",\"padding_top\":\"\",\"lg_alignment\":\"\",\"margin_right\":\"\",\"md_alignment\":\"\",\"padding_left\":\"\",\"border_radius\":\"\",\"margin_bottom\":\"\",\"margin_top_lg\":\"\",\"margin_top_md\":\"\",\"margin_top_xl\":\"\",\"margin_top_xs\":\"\",\"padding_right\":\"\",\"margin_left_lg\":\"\",\"margin_left_md\":\"\",\"margin_left_xl\":\"\",\"margin_left_xs\":\"\",\"padding_bottom\":\"\",\"padding_top_lg\":\"\",\"padding_top_md\":\"\",\"padding_top_xl\":\"\",\"padding_top_xs\":\"\",\"margin_right_lg\":\"\",\"margin_right_md\":\"\",\"margin_right_xl\":\"\",\"margin_right_xs\":\"\",\"padding_left_lg\":\"\",\"padding_left_md\":\"\",\"padding_left_xl\":\"\",\"padding_left_xs\":\"\",\"background_color\":\"\",\"margin_bottom_lg\":\"\",\"margin_bottom_md\":\"\",\"margin_bottom_xl\":\"\",\"margin_bottom_xs\":\"\",\"padding_right_lg\":\"\",\"padding_right_md\":\"\",\"padding_right_xl\":\"\",\"padding_right_xs\":\"\",\"padding_bottom_lg\":\"\",\"padding_bottom_md\":\"\",\"padding_bottom_xl\":\"\",\"padding_bottom_xs\":\"\"}],\"component\":\"container\"}],\"component\":\"section\",\"padding_top\":\"\",\"padding_bottom\":\"-3rem\",\"padding_top_lg\":\"\",\"padding_top_md\":\"\",\"padding_bottom_lg\":\"-3rem\",\"padding_bottom_md\":\"-3rem\"},{\"bg\":\"\",\"_uid\":\"eb10c4d4-dce0-4d26-bb7d-0d694865aa96\",\"block\":[{\"_uid\":\"3e42d895-75da-40b8-8b77-9d81517663c1\",\"block\":[{\"_uid\":\"91ff5ab5-fcc2-490f-aa96-72059a415e9f\",\"block\":[{\"lg\":\"\",\"md\":\"\",\"sm\":\"\",\"xl\":\"\",\"xs\":\"\",\"_uid\":\"2b73c778-9687-476c-bd87-555a0f3e90b0\",\"block\":[{\"lg\":\"\",\"md\":\"\",\"sm\":\"\",\"xl\":0,\"xs\":\"\",\"_uid\":\"6cf766c7-742a-418e-89e5-62acfff6d9b3\",\"block\":[{\"lg\":\"\",\"md\":\"\",\"sm\":\"\",\"xl\":\"\",\"xs\":\"\",\"_uid\":\"ae671d83-6d59-4ef3-a77d-e3fb44eb63e0\",\"block\":[{\"_uid\":\"1dd427e7-fd4d-4fd6-8ee5-b74acf311202\",\"color\":\"#6F6F6F\",\"title\":\"10. Data Retention\",\"variant\":\"normal\",\"alignment\":\"left\",\"component\":\"title\",\"font_weight\":\"700\",\"lg_alignment\":\"\",\"md_alignment\":\"\"},{\"_uid\":\"d3c9730f-a234-4538-86aa-00583d781c29\",\"text\":\"We retain records in accordance with:\",\"color\":\"#6F6F6F\",\"alignment\":\"left\",\"component\":\"text\",\"font_weight\":\"\",\"lg_alignment\":\"\",\"md_alignment\":\"\"},{\"_uid\":\"71e2e62d-5453-4378-965d-6d428bb57ce8\",\"text\":\"• NDIS Practice Standards<br> • Applicable employment laws<br> • Financial record-keeping obligations<br> • Other legal and regulatory requirements\",\"color\":\"#6F6F6F\",\"alignment\":\"left\",\"component\":\"text\",\"font_weight\":\"\",\"lg_alignment\":\"\",\"md_alignment\":\"\"},{\"_uid\":\"8f87fe6c-ceda-4ad3-8063-ac704f047f7d\",\"text\":\"Records are securely destroyed when no longer required.\",\"color\":\"#6F6F6F\",\"alignment\":\"left\",\"component\":\"text\",\"font_weight\":\"\",\"lg_alignment\":\"\",\"md_alignment\":\"\"}],\"component\":\"col\",\"no_gutters\":false}],\"flex_lg\":\"\",\"flex_md\":\"\",\"flex_sm\":\"\",\"component\":\"row\",\"no_gutters\":false}],\"flex_lg\":\"\",\"flex_md\":\"\",\"flex_sm\":\"\",\"component\":\"row\",\"no_gutters\":true}],\"alignment\":\"\",\"component\":\"box\",\"md_radius\":\"\",\"class_name\":\"\",\"margin_top\":\"\",\"margin_left\":\"\",\"padding_top\":\"\",\"lg_alignment\":\"\",\"margin_right\":\"\",\"md_alignment\":\"\",\"padding_left\":\"\",\"border_radius\":\"\",\"margin_bottom\":\"\",\"margin_top_lg\":\"\",\"margin_top_md\":\"\",\"margin_top_xl\":\"\",\"margin_top_xs\":\"\",\"padding_right\":\"\",\"margin_left_lg\":\"\",\"margin_left_md\":\"\",\"margin_left_xl\":\"\",\"margin_left_xs\":\"\",\"padding_bottom\":\"\",\"padding_top_lg\":\"\",\"padding_top_md\":\"\",\"padding_top_xl\":\"\",\"padding_top_xs\":\"\",\"margin_right_lg\":\"\",\"margin_right_md\":\"\",\"margin_right_xl\":\"\",\"margin_right_xs\":\"\",\"padding_left_lg\":\"\",\"padding_left_md\":\"\",\"padding_left_xl\":\"\",\"padding_left_xs\":\"\",\"background_color\":\"\",\"margin_bottom_lg\":\"\",\"margin_bottom_md\":\"\",\"margin_bottom_xl\":\"\",\"margin_bottom_xs\":\"\",\"padding_right_lg\":\"\",\"padding_right_md\":\"\",\"padding_right_xl\":\"\",\"padding_right_xs\":\"\",\"padding_bottom_lg\":\"\",\"padding_bottom_md\":\"\",\"padding_bottom_xl\":\"\",\"padding_bottom_xs\":\"\"}],\"component\":\"container\"}],\"component\":\"section\",\"padding_top\":\"\",\"padding_bottom\":\"-3rem\",\"padding_top_lg\":\"\",\"padding_top_md\":\"\",\"padding_bottom_lg\":\"-3rem\",\"padding_bottom_md\":\"-3rem\"},{\"bg\":\"\",\"_uid\":\"11551774-ad0c-4133-aabb-23e97839762a\",\"block\":[{\"_uid\":\"78832150-95f4-409e-8faf-c8560f37e10e\",\"block\":[{\"_uid\":\"f4993e8e-97eb-492b-84c2-6e30addec7e3\",\"block\":[{\"lg\":\"\",\"md\":\"\",\"sm\":\"\",\"xl\":\"\",\"xs\":\"\",\"_uid\":\"b20bf86d-9b5d-4d07-89f4-6b3d1cd3907d\",\"block\":[{\"lg\":\"\",\"md\":\"\",\"sm\":\"\",\"xl\":0,\"xs\":\"\",\"_uid\":\"d700a98e-344d-4f42-8622-88ad8aad410b\",\"block\":[{\"lg\":\"\",\"md\":\"\",\"sm\":\"\",\"xl\":\"\",\"xs\":\"\",\"_uid\":\"44d26e7e-d02d-4e19-b22c-56f267b97b61\",\"block\":[{\"_uid\":\"7cd1483d-0891-4ede-8ed0-b78a58035048\",\"color\":\"#6F6F6F\",\"title\":\"11. Cookies and Website Analytics\",\"variant\":\"normal\",\"alignment\":\"left\",\"component\":\"title\",\"font_weight\":\"700\",\"lg_alignment\":\"\",\"md_alignment\":\"\"},{\"_uid\":\"a9349dfb-5bea-4758-9cf3-f891281779a9\",\"text\":\"Our website may use cookies and analytics tools to:\",\"color\":\"#6F6F6F\",\"alignment\":\"left\",\"component\":\"text\",\"font_weight\":\"\",\"lg_alignment\":\"\",\"md_alignment\":\"\"},{\"_uid\":\"e972507e-e03f-416c-a39c-ebcbb35a4f94\",\"text\":\"• Improve website performance<br> • Understand visitor behaviour<br> • Enhance user experience<br> • Support system security\",\"color\":\"#6F6F6F\",\"alignment\":\"left\",\"component\":\"text\",\"font_weight\":\"\",\"lg_alignment\":\"\",\"md_alignment\":\"\"},{\"_uid\":\"13098c29-646b-4d35-8e9f-549106ee334d\",\"text\":\"Users may disable cookies through their browser settings.\",\"color\":\"#6F6F6F\",\"alignment\":\"left\",\"component\":\"text\",\"font_weight\":\"\",\"lg_alignment\":\"\",\"md_alignment\":\"\"}],\"component\":\"col\",\"no_gutters\":false}],\"flex_lg\":\"\",\"flex_md\":\"\",\"flex_sm\":\"\",\"component\":\"row\",\"no_gutters\":false}],\"flex_lg\":\"\",\"flex_md\":\"\",\"flex_sm\":\"\",\"component\":\"row\",\"no_gutters\":true}],\"alignment\":\"\",\"component\":\"box\",\"md_radius\":\"\",\"class_name\":\"\",\"margin_top\":\"\",\"margin_left\":\"\",\"padding_top\":\"\",\"lg_alignment\":\"\",\"margin_right\":\"\",\"md_alignment\":\"\",\"padding_left\":\"\",\"border_radius\":\"\",\"margin_bottom\":\"\",\"margin_top_lg\":\"\",\"margin_top_md\":\"\",\"margin_top_xl\":\"\",\"margin_top_xs\":\"\",\"padding_right\":\"\",\"margin_left_lg\":\"\",\"margin_left_md\":\"\",\"margin_left_xl\":\"\",\"margin_left_xs\":\"\",\"padding_bottom\":\"\",\"padding_top_lg\":\"\",\"padding_top_md\":\"\",\"padding_top_xl\":\"\",\"padding_top_xs\":\"\",\"margin_right_lg\":\"\",\"margin_right_md\":\"\",\"margin_right_xl\":\"\",\"margin_right_xs\":\"\",\"padding_left_lg\":\"\",\"padding_left_md\":\"\",\"padding_left_xl\":\"\",\"padding_left_xs\":\"\",\"background_color\":\"\",\"margin_bottom_lg\":\"\",\"margin_bottom_md\":\"\",\"margin_bottom_xl\":\"\",\"margin_bottom_xs\":\"\",\"padding_right_lg\":\"\",\"padding_right_md\":\"\",\"padding_right_xl\":\"\",\"padding_right_xs\":\"\",\"padding_bottom_lg\":\"\",\"padding_bottom_md\":\"\",\"padding_bottom_xl\":\"\",\"padding_bottom_xs\":\"\"}],\"component\":\"container\"}],\"component\":\"section\",\"padding_top\":\"\",\"padding_bottom\":\"-3rem\",\"padding_top_lg\":\"\",\"padding_top_md\":\"\",\"padding_bottom_lg\":\"-3rem\",\"padding_bottom_md\":\"-3rem\"},{\"bg\":\"\",\"_uid\":\"ba80c303-5d8b-486e-90fd-3b41620f95e7\",\"block\":[{\"_uid\":\"4a7c955a-917f-4a04-b7b4-d0ce177a63ce\",\"block\":[{\"_uid\":\"088030ce-abef-4ca4-893b-7a7500f6688b\",\"block\":[{\"lg\":\"\",\"md\":\"\",\"sm\":\"\",\"xl\":\"\",\"xs\":\"\",\"_uid\":\"57b20649-ec9a-49aa-a4b3-3c6280984f08\",\"block\":[{\"lg\":\"\",\"md\":\"\",\"sm\":\"\",\"xl\":0,\"xs\":\"\",\"_uid\":\"ad1a054d-a28d-4c5b-9bf3-8dd5d2008a49\",\"block\":[{\"lg\":\"\",\"md\":\"\",\"sm\":\"\",\"xl\":\"\",\"xs\":\"\",\"_uid\":\"a269c580-1264-4d4b-840f-472b8c0fbc48\",\"block\":[{\"_uid\":\"be5134f1-449a-4dc2-9987-03a8815487f3\",\"color\":\"#6F6F6F\",\"title\":\"12. Complaints\",\"variant\":\"normal\",\"alignment\":\"left\",\"component\":\"title\",\"font_weight\":\"700\",\"lg_alignment\":\"\",\"md_alignment\":\"\"},{\"_uid\":\"0114ab69-4e0f-44e3-abe4-37e78903aae0\",\"text\":\"If you believe your privacy has been breached, please contact us first so we can investigate and resolve the issue.<br><br> If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).\",\"color\":\"#6F6F6F\",\"alignment\":\"left\",\"component\":\"text\",\"font_weight\":\"\",\"lg_alignment\":\"\",\"md_alignment\":\"\"}],\"component\":\"col\",\"no_gutters\":false}],\"flex_lg\":\"\",\"flex_md\":\"\",\"flex_sm\":\"\",\"component\":\"row\",\"no_gutters\":false}],\"flex_lg\":\"\",\"flex_md\":\"\",\"flex_sm\":\"\",\"component\":\"row\",\"no_gutters\":true}],\"alignment\":\"\",\"component\":\"box\",\"md_radius\":\"\",\"class_name\":\"\",\"margin_top\":\"\",\"margin_left\":\"\",\"padding_top\":\"\",\"lg_alignment\":\"\",\"margin_right\":\"\",\"md_alignment\":\"\",\"padding_left\":\"\",\"border_radius\":\"\",\"margin_bottom\":\"\",\"margin_top_lg\":\"\",\"margin_top_md\":\"\",\"margin_top_xl\":\"\",\"margin_top_xs\":\"\",\"padding_right\":\"\",\"margin_left_lg\":\"\",\"margin_left_md\":\"\",\"margin_left_xl\":\"\",\"margin_left_xs\":\"\",\"padding_bottom\":\"\",\"padding_top_lg\":\"\",\"padding_top_md\":\"\",\"padding_top_xl\":\"\",\"padding_top_xs\":\"\",\"margin_right_lg\":\"\",\"margin_right_md\":\"\",\"margin_right_xl\":\"\",\"margin_right_xs\":\"\",\"padding_left_lg\":\"\",\"padding_left_md\":\"\",\"padding_left_xl\":\"\",\"padding_left_xs\":\"\",\"background_color\":\"\",\"margin_bottom_lg\":\"\",\"margin_bottom_md\":\"\",\"margin_bottom_xl\":\"\",\"margin_bottom_xs\":\"\",\"padding_right_lg\":\"\",\"padding_right_md\":\"\",\"padding_right_xl\":\"\",\"padding_right_xs\":\"\",\"padding_bottom_lg\":\"\",\"padding_bottom_md\":\"\",\"padding_bottom_xl\":\"\",\"padding_bottom_xs\":\"\"}],\"component\":\"container\"}],\"component\":\"section\",\"padding_top\":\"\",\"padding_bottom\":\"-3rem\",\"padding_top_lg\":\"\",\"padding_top_md\":\"\",\"padding_bottom_lg\":\"-3rem\",\"padding_bottom_md\":\"-3rem\"},{\"bg\":\"\",\"_uid\":\"9a69d110-7eb2-4a02-b089-d3daffea262e\",\"block\":[{\"_uid\":\"fdc65040-b5ce-41a6-bf72-e36e690f9bad\",\"block\":[{\"_uid\":\"d6d227ab-8b23-4c07-9019-305b8de71f9c\",\"block\":[{\"lg\":\"\",\"md\":\"\",\"sm\":\"\",\"xl\":\"\",\"xs\":\"\",\"_uid\":\"1643f14e-6ee1-468d-bbaf-92b7090359d9\",\"block\":[{\"lg\":\"\",\"md\":\"\",\"sm\":\"\",\"xl\":0,\"xs\":\"\",\"_uid\":\"a2ce9146-14bf-4527-ba3d-f45b5d7fb8b4\",\"block\":[{\"lg\":\"\",\"md\":\"\",\"sm\":\"\",\"xl\":\"\",\"xs\":\"\",\"_uid\":\"fc42fde7-b54f-4357-af8e-6c7e4f17b55d\",\"block\":[{\"_uid\":\"01019d12-fe08-403a-a57a-aef1d2198475\",\"color\":\"#6F6F6F\",\"title\":\"13. Contact Us\",\"variant\":\"normal\",\"alignment\":\"left\",\"component\":\"title\",\"font_weight\":\"700\",\"lg_alignment\":\"\",\"md_alignment\":\"\"},{\"_uid\":\"522c9b70-5bad-4241-983c-7b9466d841c2\",\"text\":\"Privacy Officer<br><br> Care Aid Australia Pty Ltd<br><br> Email: admin@careaidaustralia.com.au<br><br> Website: https://careaidaustralia.com.au\",\"color\":\"#6F6F6F\",\"alignment\":\"left\",\"component\":\"text\",\"font_weight\":\"\",\"lg_alignment\":\"\",\"md_alignment\":\"\"}],\"component\":\"col\",\"no_gutters\":false}],\"flex_lg\":\"\",\"flex_md\":\"\",\"flex_sm\":\"\",\"component\":\"row\",\"no_gutters\":false}],\"flex_lg\":\"\",\"flex_md\":\"\",\"flex_sm\":\"\",\"component\":\"row\",\"no_gutters\":true}],\"alignment\":\"\",\"component\":\"box\",\"md_radius\":\"\",\"class_name\":\"\",\"margin_top\":\"\",\"margin_left\":\"\",\"padding_top\":\"\",\"lg_alignment\":\"\",\"margin_right\":\"\",\"md_alignment\":\"\",\"padding_left\":\"\",\"border_radius\":\"\",\"margin_bottom\":\"\",\"margin_top_lg\":\"\",\"margin_top_md\":\"\",\"margin_top_xl\":\"\",\"margin_top_xs\":\"\",\"padding_right\":\"\",\"margin_left_lg\":\"\",\"margin_left_md\":\"\",\"margin_left_xl\":\"\",\"margin_left_xs\":\"\",\"padding_bottom\":\"\",\"padding_top_lg\":\"\",\"padding_top_md\":\"\",\"padding_top_xl\":\"\",\"padding_top_xs\":\"\",\"margin_right_lg\":\"\",\"margin_right_md\":\"\",\"margin_right_xl\":\"\",\"margin_right_xs\":\"\",\"padding_left_lg\":\"\",\"padding_left_md\":\"\",\"padding_left_xl\":\"\",\"padding_left_xs\":\"\",\"background_color\":\"\",\"margin_bottom_lg\":\"\",\"margin_bottom_md\":\"\",\"margin_bottom_xl\":\"\",\"margin_bottom_xs\":\"\",\"padding_right_lg\":\"\",\"padding_right_md\":\"\",\"padding_right_xl\":\"\",\"padding_right_xs\":\"\",\"padding_bottom_lg\":\"\",\"padding_bottom_md\":\"\",\"padding_bottom_xl\":\"\",\"padding_bottom_xs\":\"\"}],\"component\":\"container\"}],\"component\":\"section\",\"padding_top\":\"\",\"padding_bottom\":\"-3rem\",\"padding_top_lg\":\"\",\"padding_top_md\":\"\",\"padding_bottom_lg\":\"-3rem\",\"padding_bottom_md\":\"-3rem\"},{\"bg\":\"\",\"_uid\":\"9d6534b1-06fc-4768-803f-6ef443b16598\",\"block\":[{\"_uid\":\"be7482cc-af5b-4070-b408-bf9635c097a8\",\"block\":[{\"_uid\":\"1c8cacbb-4a54-47fb-9052-b9b0ff31c035\",\"block\":[{\"lg\":\"\",\"md\":\"\",\"sm\":\"\",\"xl\":\"\",\"xs\":\"\",\"_uid\":\"43d811f5-d31e-4832-aa85-9e789366ee95\",\"block\":[{\"lg\":\"\",\"md\":\"\",\"sm\":\"\",\"xl\":0,\"xs\":\"\",\"_uid\":\"153fb9d0-a970-4b7c-a3de-20dc4224b4f9\",\"block\":[{\"lg\":\"\",\"md\":\"\",\"sm\":\"\",\"xl\":\"\",\"xs\":\"\",\"_uid\":\"b75eb31f-8475-4de3-a7dc-0330a40650b1\",\"block\":[{\"_uid\":\"87d89119-247e-433c-b82c-cbccd9a0c38c\",\"color\":\"#6F6F6F\",\"title\":\"14. Changes to this Policy\",\"variant\":\"normal\",\"alignment\":\"left\",\"component\":\"title\",\"font_weight\":\"700\",\"lg_alignment\":\"\",\"md_alignment\":\"\"},{\"_uid\":\"aef5a0d0-552f-4733-9a1a-e5be6e4d17a7\",\"text\":\"We may update this Privacy Policy from time to time. The latest version will always be available on our website.<br><br> Last Updated: 25 June 2026\",\"color\":\"#6F6F6F\",\"alignment\":\"left\",\"component\":\"text\",\"font_weight\":\"\",\"lg_alignment\":\"\",\"md_alignment\":\"\"}],\"component\":\"col\",\"no_gutters\":false}],\"flex_lg\":\"\",\"flex_md\":\"\",\"flex_sm\":\"\",\"component\":\"row\",\"no_gutters\":false}],\"flex_lg\":\"\",\"flex_md\":\"\",\"flex_sm\":\"\",\"component\":\"row\",\"no_gutters\":true}],\"alignment\":\"\",\"component\":\"box\",\"md_radius\":\"\",\"class_name\":\"\",\"margin_top\":\"\",\"margin_left\":\"\",\"padding_top\":\"\",\"lg_alignment\":\"\",\"margin_right\":\"\",\"md_alignment\":\"\",\"padding_left\":\"\",\"border_radius\":\"\",\"margin_bottom\":\"\",\"margin_top_lg\":\"\",\"margin_top_md\":\"\",\"margin_top_xl\":\"\",\"margin_top_xs\":\"\",\"padding_right\":\"\",\"margin_left_lg\":\"\",\"margin_left_md\":\"\",\"margin_left_xl\":\"\",\"margin_left_xs\":\"\",\"padding_bottom\":\"\",\"padding_top_lg\":\"\",\"padding_top_md\":\"\",\"padding_top_xl\":\"\",\"padding_top_xs\":\"\",\"margin_right_lg\":\"\",\"margin_right_md\":\"\",\"margin_right_xl\":\"\",\"margin_right_xs\":\"\",\"padding_left_lg\":\"\",\"padding_left_md\":\"\",\"padding_left_xl\":\"\",\"padding_left_xs\":\"\",\"background_color\":\"\",\"margin_bottom_lg\":\"\",\"margin_bottom_md\":\"\",\"margin_bottom_xl\":\"\",\"margin_bottom_xs\":\"\",\"padding_right_lg\":\"\",\"padding_right_md\":\"\",\"padding_right_xl\":\"\",\"padding_right_xs\":\"\",\"padding_bottom_lg\":\"\",\"padding_bottom_md\":\"\",\"padding_bottom_xl\":\"\",\"padding_bottom_xs\":\"\"}],\"component\":\"container\"}],\"component\":\"section\",\"padding_top\":\"\",\"padding_bottom\":\"-3rem\",\"padding_top_lg\":\"\",\"padding_top_md\":\"\",\"padding_bottom_lg\":\"-3rem\",\"padding_bottom_md\":\"-3rem\"}],\"image\":\"\",\"seo_desc\":\"\",\"component\":\"page\",\"dark_mode\":true,\"seo_title\":\"\",\"menu_alignment\":\"left\",\"padding_bottom_md\":\"\",\"header_container_mode\":false}"}}},
    "staticQueryHashes": ["1982105673","4202924991","921605875"]}