Your safety is our top
priority

Care Aid takes a number precautions to ensure that everyone involved is not only safe but protected. We aim to be honest and transparent with all of our users to ensure you feel safe and satisfied. Here are a few common safety questions you might have

To ensure the safety of our carers and those in need of care, all carers are required to be vaccinated completely before continuing to provide care with care aid.

From October onward, vaccination will be essential for all carers on care aids platform. We also record all care sessions that are booked through the care aid platform to ensure that in the case were a confirm case is identified. All parties will be notified so that appropriate actions can be taken.

A minimum level of training is required for all carers within the care aid network. All qualifications can be viewed within carer profiles to ensure the carers you connect with are qualified for your needs.

Care aid requires minimum qualifications for each category of worker presented on the platform. All nurses are qualified nurses ensuring that only the best care is provided. All carers are required to have a minimum of level 3 first aid qualifications.

All carers are required to undergo mandatory checks to ensure they are qualified to provide care to those in need.

Care Aid provides a level of insurance to all customers to ensure safety.